ACS Industry Insight Leaders Series: Disruptive digital tech from legacy systems to cloud native platforms
This session will uncover how as Chief Transformation and Digital Officer, Rod van Onselen played an integral role in repositioning Origin Energy into a digital first business, driven by Origin’s purpose: ‘Getting energy right for our customers, communities and the planet’.
About this event
Join us at this upcoming ACS Industry Insight Leaders Series event on Thursday 21 May showcasing Australia's largest energy retailer disrupting the sector. Through striving to create exceptional experiences and using advanced analytics capabilities Rod will discuss:
- How technology, data and insights provide customer centric services.
- Customers self-serving via digital channels including digital call centres.
- How to create seamless, digitised customer experiences.
For the sole purpose of registering you for this event, your registration details have been shared with Redback conferencing. Please refer to the Redback Data Policy at https://www.redbackconnect.com.au/privacy-policy/ for confirmation that the data will not be used for any other purpose outside of this webinar.
Speakers
Rod’s diverse experience covers a range of business growth, strategy, and transformation roles across corporate, digital pure play, management consulting and start-ups. The common thread has been growing and transforming businesses through a combination of clear strategy, building high performing teams, customer focus, and innovation.
Before joining Origin, Rod spent 3.5 years at Sportsbet, Australia’s largest pure play e-commerce company. He joined Sportsbet in 2014 as the GM of Online to lead the Product, Digital Marketing, Innovation and Analytics teams and build a market leading digital capability. Rod later took on a new role as GM Customer Engagement & Revenue where he was responsible for retaining, engaging and growing Sportsbet’s base of over 2m customers.
Before Sportsbet, Rod was Head of Strategy, Data & Analytics at ANZ Australia, where he led a large multi-disciplinary team responsible for B2C strategy, customer analytics, data, business intelligence, and a $100m+ investment program to transform ANZ’s customer analytics capabilities.
Rod is a John Clemenger Memorial Prize winner, having graduated first in Melbourne Business School’s MBA class of 2005; and also holds a Bachelor of Commerce (Honours) and Bachelor of Laws (Honours) from the University of Melbourne.
Event Terms & Conditions
Registration
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Disclaimer
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