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In their rush to automate, many businesses are making a common mistake - letting AI systems make decisions without good governance. This can lead to poorly implemented systems, over-reliance on AI decision-making and a lack of knowledge and accountability when it comes to AI-driven decisions.
The Ethics and Risks of AI Decision-Making highlights the importance of responsible integration and legislative frameworks designed to protect consumers from unaccountable AI systems, and the role of IT professionals in ensuring accountability.