Policies

An applicant can appeal an assessment decision if they disagree with the result of their assessment outcome and/or believe an error has been made in their skills assessment. For full details, download the ACS Migration Skills Assessment Appeal Policy. 

Australian IT professionals are expected to meet the ethical standards set out in the ACS Code of Ethics and the ACS Code of Professional Conduct. Breaches such as document fraud, plagiarism or misrepresentation of skills or knowledge are grounds for termination of an application. In such circumstances the outcome will be recorded as unsuitable, a ban on reapplying may be imposed and the application fee will not be refunded. 

The ACS may use various means to verify or validate applicants’ claims and documents and will only proceed with an assessment once the credibility of applicant claims are established. 

To learn how ACS collects and protects your personal information when you undertake your ACS Migration Skills Assessment, please refer to the ACS MSA Data Collection Policy.

To learn about the handling of complaints related to the ACS Migration Skills Assessment process, please refer to the ACS MSA Complaints policy. 

To learn more about how ACS intends to use and protect your personal information, please refer to the ACS Privacy Policy.

ACS requires upfront payment for Migration Skills Assessment (MSA) services. An applicant or agent may request a refund prior to or after submission. ACS reserves the right to review the request and may decline or issue a partial refund at its discretion per the ACS Migration Skills Assessment Refund Policy.